Known Issue: Workflow starts twice when uploading a document to a SharePoint document library

  • 16 February 2021
  • 0 replies
  • 9 views

Userlevel 2
Badge +9
 

Known Issue: Workflow starts twice after adding item or document to SharePoint

KB002230

PRODUCT
K2 Cloud
K2 Five
K2 blackpearl 4.6.7 to 4.7

 

Issue

Adding an item to an K2 integrated SharePoint list or a document to a SharePoint library, and updating the metadata when prompted by SharePoint, causes the associated Workflow to start twice.

Cause

Adding an item to the list or library fires the add item event and adding metadata when SharePoint prompts you, fires the update event. If you set the Workflow to start when you add an item and when you update an item as shown in the following image, the associated Workflow will start twice.
Image

 

Resolution

Configure the workflow for the list or library to start only when one or the other event occurs.

 

 


0 replies

Be the first to reply!

Reply