Code Fix: Accessing the My Overview Reports in K2 Five, presents an error in the WorkflowReportingService Service instance

  • 16 February 2021
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Code Fix: When your browser is configured with the French language, the My Overview Reports runs an error

KB002293

PRODUCT
K2 Five 5.0
K2 Five (5.0) Fix Pack 16
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When using the French language on an environment and you accesse the My Overview Reports in K2 Workspace, an error is presented in the Workflow Reporting Service Service instance.

Error Message

The following error occurs:

"285770","2018-02-13 17:22:50","Error","SmartObjects","10702","Error","SourceCode.SmartObjects.ServiceBroker [ExecuteSmartObject]","10702 An error occurred in the WorkflowReportingService Service Instance. La conversion d'un type de données varchar en type de données datetime a créé une valeur hors limites."

Resolution

  1. Ensure you have K2 Five RTM installed.
  2. Get the K2 Five RTM FP16 from Regional Support.
  3. Install the K2 Five RTM FP16 to apply the fix.
  4. It is recommended to refresh the browser cache.

 


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