Issue Description

When you upload a document or file whose name contains the following special characters: !”#$%&’()*+-./, the upload fails with a file not found error.

Error Message

File not found

Cause

The characters were not encoded.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Get the K2 4.7 March 2018 Cumulative Update FP4 from Regional Support.
  4. Install the K2 4.7 March 2018 Cumulative Update FP4 to apply the fix.