Code Fix: Unable to upload documents with specific special characters in the name to a SharePoint Library

  • 16 February 2021
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Code Fix: Unable to upload documents with specific special characters in the name to a SharePoint Library

KB002348

PRODUCT
K2 Five 5.0
K2 Five (5.0) Fix Pack 20
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When you upload a document or file with a name that contains one or more of the following special characters: !”#$%&’()*+-./, the upload fails with an error.

Error Message

The following error occurs: “File not found”.

Cause

The characters were not encoded.

Resolution

  1. Ensure you have K2 Five RTM installed.
  2. Get the K2 Five RTM FP20 from Regional Support.
  3. Install the K2 Five RTM FP20 to apply the fix.
  4. It is recommended to refresh the browser cache.

 


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