When you upload a document or file with a name that contains one or more of the following special characters: !”#$%&’()*+-./, the upload fails with an error.
The following error occurs: “File not found”.
The characters were not encoded.
- Ensure you have K2 Five RTM installed.
- Get the K2 Five RTM FP20 from Regional Support.
- Install the K2 Five RTM FP20 to apply the fix.
- It is recommended to refresh the browser cache.