Code Fix: Unable to add users with multiple authentication accounts to K2 Management security

  • 16 February 2021
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Code Fix: Unable to add users with multiple authentication accounts to K2 Management security

KB002429

PRODUCT
K2 Five 5.0
K2 Five (5.0) Fix Pack 24
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When a user has multiple authentication accounts such as Active Directory and Azure Active Directory, only one of the accounts can be added to K2 Management security.

Resolution

  1. Ensure you have K2 Five RTM installed.
  2. Get the K2 Five RTM FP24 from Regional Support.
  3. Install the K2 Five RTM FP24 to apply the fix.
  4. It is recommended to refresh the browser cache.

 


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