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Hotfix: After upgrading to K2 4.7 an exception occurs when executing an Endpoint WCF service method

KB002441: Updated 5/21/2018 2:32:30 AM

Issue Description

After upgrading to K2 4.7, attempting to execute the Add SmartObject method based on an Endpoint WCF Service, results in an exception.

Error Message

The exception states: “Object reference not set to an instance of an object”.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Get the K2 4.7 March 2018 Cumulative Update FP10 from Regional Support.
  4. Install the K2 4.7 March 2018 Cumulative Update FP10 to apply the fix.