Issue Description

When you have created a Subsite in SharePoint with a name that very closely resembles that of your main site and you attempt to activate the Subsite to use the K2 for SharePoint Application, an error is presented.

Error Message

The following error occurs: “'ServiceObject definition does not contain method. ServiceObject : [Management_K2Application]. Method : [RemoveK2AppFromSite] '”

Cause

When creating a Subsite with a similar name to your main site results in a malformed URL to be returned when attempting to activate the Subsite to use the K2 for SharePoint application.

 

Example 1

Example 2

Resolution

  1. Ensure you have K2 Five RTM installed.
  2. Get the K2 Five RTM FP29 from Regional Support.
  3. Install the K2 Five RTM FP29 to apply the fix.
  4. It is recommended to refresh the browser cache.