Known Issue: Workflow Start rule error with a SharePoint list with no item content type

  • 16 February 2021
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Known Issue: Error when configuring the workflow Start rule

KB002629

PRODUCT
K2 Cloud Update 5
K2 Five 5.1
BASED ON
K2 Five 5.1

 

When you configure a workflow start rule for a SharePoint list that does not have the Item content type, an error occurs. The Item content type is the default content type for all SharePoint lists, so this only happens if you removed it from your list.

 

 

Error Message

You see the "Oops! An error has occurred" message in K2 Designer.

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Solution

To resolve this issue, follow these steps to add the Item content type to your list.

  1. Add the Item content type to the SharePoint list by clicking List Settings and, on the settings page for your list, clicking the Add from existing site content types link in the Content Types section.
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  2. If you still get the error, try to re-appify (run the K2 integration wizard on) the list.

 

 


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