Code Fix: The Broker SDK is only calling single sign on authentication when the cached password is null

  • 16 February 2021
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Code Fix: The Broker SDK is only calling single sign on authentication when the cached password is null

KB002688

PRODUCT
K2 Five 5.0
K2 Five (5.0) September 2018 Cumulative Update
K2 Five (5.0) September 2018 Cumulative Update Fix Pack 2
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When you execute a K2 connect SmartObject after changing your single sign on credentials, you are not prompted to update your stored single sign on credentials.

Error Message

The following error occurs: “An Error occurred during the SmartObject execution”

Resolution

  1. Ensure you have K2 Five (5.0) installed.
  2. Download and Install the K2 Five (5.0) September 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Download K2 Five (5.0) September 2018 Cumulative Update FP02 from K2 Partner and Customer Portal.
  4. Install K2 Five (5.0) September 2018 Cumulative Update FP02 to apply the fix.

Considerations

The fix will only be applied if you have K2 connect 5.1 installed.

 


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