This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.
When you execute a K2 connect SmartObject after changing your single sign on credentials, you are not prompted to update your stored single sign on credentials.
The following error message occurs: “An Error occurred during the SmartObject execution.”
- Ensure you have K2 4.7 installed.
- Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
- Download the K2 4.7 March 2018 Cumulative Update FP24 from K2 Partner and Customer Portal.
- Install the K2 4.7 March 2018 Cumulative Update FP24 to apply the fix.
The fix will only be applied if you have K2 connect 4.7.3 installed.