When you configure a Mail task or notification message in a User task with HTML mark-up, the message will display as text instead of the intended rendered rich content the mark-up represents.
- Ensure you have K2 Five (5.2) installed.
- Download the K2 Five (5.2) FP5 from K2 Partner and Customer Portal.
- Install the K2 Five (5.2) FP5 to apply the fix.
- It is recommended to refresh the browser cache.
Any previous items that had a mixture of rich text content and HTML mark-up will be converted to HTML mark-up only. You can toggle it back manually to rich text to preview rendered outcome.