Issue Description

A legacy K2 Workflow does not start when triggered with any SharePoint event such as “when item is added” or “when item is updated”.

Error Message

An error is only visible in the HostServer log file stating: “An error has occurred in a K2 for SharePoint component”.

Resolution

  1. Ensure you have K2 Five (5.2) installed.
  2. Download the K2 Five (5.2) FP10 from K2 Partner and Customer Portal.
  3. Install the K2 Five (5.2) FP10 to apply the fix.
  4. It is recommended to refresh the browser cache.