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Code Fix: The K2 Host Server service becomes unresponsive and cannot be restarted

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Issue Description

At random points during the day, the K2 Host Server becomes unresponsive and cannot be restarted. During this time K2 cannot be used in any way.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 4.7 March 2018 Cumulative Update FP39 from K2 Partner and Customer Portal.
  4. Install the K2 4.7 March 2018 Cumulative Update FP39 to apply the fix.