Code Fix: Unable to open a hyperlink from a Rich Text control that is set as read only

  • 16 February 2021
  • 0 replies
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Code Fix: Unable to open a hyperlink from a Rich Text control that is set as read only













 


Issue Description


When you configure a Rich Text control on a view with a hyperlink value and you add the view to a form, navigation to this hyperlink does not work in runtime from the view/form when the Rich Text control is set to read only. This occurs when you use Internet Explorer as the browser.


Resolution



  1. Ensure you have K2 Five (5.1) installed.

  2. Download and install the K2 Five (5.1) November 2018 Cumulative Update from K2 Partner and Customer Portal.

  3. Download the K2 Five (5.1) November 2018 Cumulative Update FP9 from K2 Partner and Customer Portal.

  4. Install the K2 Five (5.1) November 2018 Cumulative Update FP9 to apply the fix.

  5. Refresh the browser cache.


 






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