Issue Description

After upgrading from K2 4.7 to K2 Five (5.2), slow performance is experienced when you attempt to access the K2 App from any SharePoint list and an error occurs.

Error Message

The following error following error occurs: “Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding”.

Resolution

  1. Ensure you have K2 Five (5.2) installed.
  2. Download the K2 Five (5.2) FP23 from K2 Partner and Customer Portal.
  3. Install the K2 Five (5.2) FP23 to apply the fix.