Code Fix: The K2 for SharePoint Application becomes unresponsive upon registration

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Issue Description

When registering the K2 for SharePoint Application, the registration wizard becomes unresponsive once it reaches the SharePoint Service Broker step.

Error Message

The following error occurs: “a network error has occurred, unable to execute a server-side operation”

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 4.7 March 2018 Cumulative Update FP41 from K2 Partner and Customer Portal.
  4. Install the K2 4.7 March 2018 Cumulative Update FP41 to apply the fix.
  5. It is recommended to refresh the browser cache.