In rare circumstances, you are unable to connect to the K2 Host Server from K2 Designer, K2 Management or SharePoint while a SmartObject cleanup operation is running in the background. All the authentication sessions are locked during this cleanup operation.
- Ensure you have K2 Five (5.2) installed.
- Download the K2 Five (5.2) FP25 from K2 Partner and Customer Portal.
- Install the K2 Five (5.2) FP25 to apply the fix.