Issue Description

K2 Performance deteriorates after several days of production activity, this causes K2 instances to slow down.

Resolution

  1. Ensure you have K2 Five (5.1) installed.
  2. Download and install the K2 Five (5.1) November 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 Five (5.1) November 2018 Cumulative Update FP11 from K2 Partner and Customer Portal.
  4. Install the K2 Five (5.1) November 2018 Cumulative Update FP11 to apply the fix.

Considerations

Running instances with IPC events in error state will not be fixed. Only new instances.