Issue Description

When loading a K2 Workflow using the KPRX file to edit the workflow, an error occurs.

Error Message

The following error occurs: “500 internal Server error”

Cause

This was caused by an empty repetitions field in the reminders tab of a user task.

Resolution

  1. Ensure you have K2 Five (5.3) installed.
  2. Download the K2 Five (5.3) FP1 from K2 Partner and Customer Portal.
  3. Install the K2 Five (5.3) FP1 to apply the fix.
  4. Refresh the browser.
  5. Re-load the workflow.