When executing the Save as PDF method after installing 4.7 CU5 FP 40, an error occurs.
The following error occurs: “Index was out of range. Must be non-negative and less than the size of the collection.
at SourceCode.Forms.Controls.Web.SaveAsPDFRequest.ExecuteSaveAsPDFMethod(SaveAsPDFRequest request)
at SourceCode.Forms.Controls.Web.SaveAsPDFHandler.ProcessRequest(HttpContext context)”
- Ensure you have K2 4.7 installed.
- Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
- Download the K2 4.7 March 2018 Cumulative Update FP43 from K2 Partner and Customer Portal.
- Install the K2 4.7 March 2018 Cumulative Update FP43 to apply the fix.
- It is recommended to refresh the browser cache.
The PDF service instance needs to be refreshed.