Issue Description

When out of office is configured for a delegate/redirect user, and the user name contains an apostrophe (" ' ") e.g. O’Bryan, an error occurs and you are unable to edit the out of office settings in K2 Management.

Error Message

The following error occurs: “Exception has been thrown by the target of an invocation. Data at the root level is invalid. Line 1, position 1.”

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 4.7 March 2018 Cumulative Update FP44 from K2 Partner and Customer Portal.
  4. Install the K2 4.7 March 2018 Cumulative Update FP44 to apply the fix.
  5. It is recommended to refresh the browser cache.