A deadlock error occurs when running a sync via the SyncEngine with a high volume of data being extracted, transformed and loaded to the Identities table in the database.
Deadlock errors are visible in the K2 Host Server log file.
- Ensure you have K2 Five (5.2) installed.
- Download the K2 Five (5.2) FP36 from K2 Partner and Customer Portal.
- Install the K2 Five (5.2) FP36 to apply the fix.
- Run the sync again.