Code Fix: An error occurs when uploading a file using K2 smartforms

  • 16 February 2021
  • 0 replies
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Code Fix: An error occurs when uploading a file using K2 smartforms

KB003200

PRODUCT
K2 Five 5.2
K2 Five (5.2) May 2019 Cumulative Update
K2 Five (5.2) May 2019 Cumulative Update Fix Pack 2

 

Issue Description

When you generate a list view based on a SmartObject with a file property, running the view and uploading a file results in an error.

Error Message

The following error message occurs: “The file could not be uploaded. Unforeseen error occurred on the file upload, contact your administrator”.

Resolution

  1. Ensure you have K2 Five (5.2) installed.
  2. Download and install the K2 Five (5.2) May 2019 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 Five (5.2) May 2019 Cumulative Update FP2 from K2 Partner and Customer Portal.
  4. Install the K2 Five (5.2) May 2019 Cumulative Update FP2 to apply the fix.
  5. It is recommended to refresh the browser cache.

 


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