An error occurs when multiple K2 Servers attempts to complete a sync via the SyncEngine.
The following error occurs and is visible in the hostserver log file: “Violation of PRIMARY KEY constraint 'PK_Identity_IdentityMember'. Cannot insert duplicate key in object 'Identity.IdentityMember'”.
- Ensure you have K2 Five (5.3) installed.
- Download the K2 Five (5.3) FP5 from K2 Partner and Customer Portal.
- Install the K2 Five (5.3) FP5 to apply the fix.