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Code Fix: An error occurs when running a Sync


Issue Description

When you run a Sync using the SyncEngine, an error occurs in the [SyncEngine].[RunHistory] table.

Error Message

The following error occurs: “The changeToken refers to a time before the start of the current change log”.


  1. Ensure you have K2 Five (5.3) installed.
  2. Download the K2 Five (5.3) FP10 from K2 Partner and Customer Portal.
  3. Install the K2 Five (5.3) FP10 to apply the fix.