Issue Description

When using the Representational State Transfer Service Broker, if an exception happens while calling a Representational State Transfer Service, the K2 Host Server starts using a large amount of memory. This will result in the K2 Host Server becoming unresponsive or an error occurs.

Error Message

The following error could occur: “Out of Memory”

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 4.7 March 2018 Cumulative Update FP49 from K2 Partner and Customer Portal.
  4. Install the K2 4.7 March 2018 Cumulative Update FP49 to apply the fix.

Considerations

This will Automatically fix any Failed Rest service calls, that caused large memory usage, once the fix is applied and services restarted.