Issue Description

When the workflow name used in an IPC event in SharePoint contains more than 128 characters, the IPC event does not start, and an error is logged in the HostServer.log file.

Error Description

The following error is logged in the HostServer.log file: “IPCFailedToStart”.

Resolution

  1. Ensure you have K2 Five (5.2) installed.
  2. Download and install the K2 Five (5.2) May 2019 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 Five (5.2) May 2019 Cumulative Update FP9 from K2 Partner and Customer Portal.
  4. Install the K2 Five (5.2) May 2019 Cumulative Update FP9 to apply the fix.