When you load a form using the 'server loads the Form' event, SmartObjects executed in that event will fail. This results in no data being returned and text fields bound to the SmartObject are empty.
- Ensure you have K2 Five (5.3) installed.
- Download the K2 Five (5.3) FP15 from K2 Partner and Customer Portal.
- Install the K2 Five (5.3) FP15 to apply the fix.
- Refresh the browser cache.