Issue Description


When you configure a custom workflow error profile in K2 Management with a From and To date on a non-English environment, an error occurs.

Error Message


The following error occurs: “The conversion of a varchar data type to a datetime data type resulted in an out-of-range value. The instruction has been stopped”.

Resolution

The fix is available in the following K2 versions:

K2 4.7 March 2018 Cumulative Update K2 Five (5.0) September 2018 Cumulative Update K2 Five (5.1) November 2018 Cumulative Update K2 Five (5.2) May 2019 Cumulative Update K2 Five (5.3)
X X Fix Pack 25 X Fix Pack 24
  1. Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to refresh the browser cache.