When you have a Picker Control on a view or form bound to a URM service SmartObject, and you execute a search using a display name with special characters, incorrect results return. This occurs when you use a filter on Name, Email and Display name for the results.
The fix is available in the following K2 versions:
|K2 4.7 March 2018 Cumulative Update
||K2 Five (5.0) September 2018 Cumulative Update
||K2 Five (5.1) November 2018 Cumulative Update
||K2 Five (5.2) May 2019 Cumulative Update
||K2 Five (5.3)
||Fix Pack 27
||Fix Pack 29
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- It is recommended to refresh the browser cache.