Code Fix: When you specify a timeout in the K2 API, the timeout is not applied
KB003424
PRODUCTK2 Five 5.3
K2 Five (5.3) Fix Pack 30
Issue Description
When you specify a timeout in the K2 API, the timeout is not applied. The connection will stay open and cause slow performance.
Resolution
The fix is available in the following K2 versions:
K2 4.7 March 2018 Cumulative Update | K2 Five (5.0) September 2018 Cumulative Update | K2 Five (5.1) November 2018 Cumulative Update | K2 Five (5.2) May 2019 Cumulative Update | K2 Five (5.3) |
---|---|---|---|---|
X | X | X | X | Fix Pack 30 |
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.