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When multiple events occur on the K2 Server, deadlock errors are visible in the K2 Server logs.
The fix is available in the following K2 versions:
|K2 4.7 December 2019 Cumulative Update
||K2 Five (5.0) December 2019 Cumulative Update
||K2 Five (5.1) November 2018 Cumulative Update
||K2 Five (5.2) May 2019 Cumulative Update
||K2 Five (5.3)
|Fix Pack 1
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.