Code Fix: The Errors tab is empty for steps in a K2 Workflow

Issue Description

After installing K2 Five (5.3) Fix Pack 38, you no longer have the option to enable “Log Exception” on the Errors tab for steps in a K2 Workflow. The window is empty with no options available to use.

Resolution

The fix is available in the following K2 versions:

K2 4.7 December 2019 Cumulative Update K2 Five (5.0) December 2019 Cumulative Update K2 Five (5.1) November 2018 Cumulative Update K2 Five (5.2) May 2019 Cumulative Update K2 Five (5.3)
X X X X K2 Five (5.3) April 2020 Cumulative Update
  1. Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the K2 Five (5.3) April 2020 Cumulative Update using the link in the table above.
  3. Install the K2 Five (5.3) April 2020 Cumulative Update to apply the fix.
  4. It is recommended to refresh the browser cache.