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Code Fix: The environment memory usage is high, and the K2 Service stops unexpectedly


Issue Description

When you use the K2 Designer or K2 Package and Deployment to deploy K2 Workflows, over time this caused high memory usage on the environment and the K2 Service stopped unexpectedly.


The fix is available in the following K2 versions:

K2 4.7 December 2019 Cumulative Update K2 Five (5.0) December 2019 Cumulative Update K2 Five (5.1) November 2018 Cumulative Update K2 Five (5.2) May 2019 Cumulative Update K2 Five (5.3) April 2020 Cumulative Update
X X X X Fix Pack 5
  1. Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.