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K2 Platform Classic (5.4)Fix Packs

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K2 Platform Classic (5.4) Fix Packs

The K2 Platform Classic (5.4) Fix Packs contain fixes for issues reported in K2 Platform Classic (5.4). K2 recommends that you test these Fix Packs before you deploy to a production environment.

Fix Pack Release Date Release Notes Download Link
Fix Pack 1 30 June 2020 Release notes Download Fix Pack 1
Fix Pack 2 7 July 2020 Release notes Download Fix Pack 2
Fix Pack 3 14 July 2020 Release notes Download Fix Pack 3
Fix Pack 4 21 July 2020 Release notes Download Fix Pack 4
Fix Pack 5 28 July 2020 Release notes Download Fix Pack 5
Fix Pack 6 5 August 2020 Release notes Download Fix Pack 6

Prerequisites and Dependencies

The Fix Packs are only compatible with K2 Platform Classic (5.4) products. Because Fix Packs are cumulative, each new Fix Pack contains the updates and fixes that were included with the previous Fix Pack releases. K2 Platform Classic (5.4) must be installed first after which the latest Fix Pack must be installed. To determine which cumulative update or fix pack has previously been installed in your environment see https://help.k2.com/kb000426.

To install the Fix Pack, run the Fix Pack installer on every machine in your environment where a K2 product or component is installed, including desktop machines that have K2 Studio or K2 Designer for Visual Studio installed. The same installer is used to update the specific K2 products and components that are installed on that machine. 

  • Backup your K2 database.
  • Download the K2 Platform Classic (5.4) FP.exe.
  • Double click the .exe file and select a location to extract the installation files.
  • The Update window opens. Click Change  if you need to change the K2 database. Select the correct information and click Accept . Click Update to start the installation. 
  • A warning is displayed if a backup of the K2 database is not found. Create a backup before selecting OK . Click OK on the warning window to continue with the update. Click Cancel if you want to create a backup first.
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  • After creating the backup, you can click Update  again on the Install window. If a backup for the K2 database was recently performed, the installer shows you the date and time of the last backup.
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  • Click OK to continue with the update.
  • Wait for the update to complete, and then click Finish.
  • If you need to view the installation log file, open it from the link at the bottom of the Update window or you can locate the InstallerTrace[date].log file in the %temp%\K2 Setup Log folder.
    • To rollback the K2 Platform Classic (5.4) Fix Pack, uninstall K2 from your environment.
    • Re-install K2 Platform Classic (5.4).
    • Re-install the Fix Pack you had installed prior to this rollback.
    • Delete the database created when you re-installed.
    • Restore the K2 database using the backup made before the update.

You can also restore the K2 database before re-installing K2. When you re-install, you can just point to the restored K2 database.

Considerations

If you had K2 4.7 installed before any of the K2 Five versions, and you make use of the client tools that was installed with K2 4.7, you need to start the re-install with K2 4.7 before you can re-install the K2 Five version.

Fix Pack 1

This fix pack includes the following fixes:

  1. KB003536 - Code Fix: An error occurs on a workflow when an Email step recipient value is empty
  2. KB003540 - Code Fix: An error occurs when you register a REST Service Instance with a “byte” Swagger type
  3. KB003541 - Code Fix: An error occurs on a legacy workflow when an Email step recipient value is empty
  4. KB003542 - Code Fix: A server rule executes twice on a view when using Chrome or Firefox
  5. KB003544 - Code Fix: After deleting properties from a SmartObject, an error occurs when you create a package for a legacy workflow using the SmartObject
  6. KB003549 - Code Fix: An error occurs when you create a Power Automate custom connector
  7. KB003550 - Code Fix: An error occurs when you use two columns to sort Salesforce return data

Fix Pack 2

This fix pack includes the following fixes:

  1. KB003552 - Code Fix: When you execute the GetDocumentSets method for a specific document set SmartObject, all document sets return
  2. KB003553 - Code Fix: Workflow Reports display different totals for Activity Instances
  3. KB003554 - Code Fix: The Close button disappears on a sub form
  4. KB003557 - Code Fix: When you edit a service instance, the “Cache Service account token” checkbox is disabled

Fix Pack 3

This fix pack includes the following fixes:

  1. KB003543 - Code Fix: An error occurs when executing a Web Service Endpoint SmartObject
  2. KB003555 - Code Fix: Duplicate escalations are listed in the Process Instance Detail report
  3. KB003559 - Code Fix: Controls are not aligned when you view the form on a mobile device
  4. KB003560 - Code Fix: Backspace does not remove the alignment styling of a cell in K2 Designer

Fix Pack 4

This fix pack includes the following fixes:

  1. KB003551 - Code Fix: The Context Browser behavior is incorrect in a K2 Workflow on a multi-step
  2. KB003563 - Code Fix: An error occurs when you manually run the K2 Configuration Analysis

Fix Pack 5

This fix pack includes the following fixes:

  1. KB003562 - Code Fix: When you copy a Placeholder step with multiple outgoing lines, the lines are incorrectly linked

Fix Pack 6

This fix pack includes the following fixes:

  1. KB003568 - Code Fix: Button controls are not aligned on a form when using themes on a mobile device
  2. KB003569 - Code Fix: After upgrading to K2 Platform Classic (5.4), errors are logged in the Host Server log file related to SharePoint
  3. KB003570 - Code Fix: After upgrading to K2 Platform Classic (5.4), an error occurs when you edit a view
  4. KB003571 - Code Fix: Unable to use File properties from references created in a K2 Workflow