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Code Fix: An error occurs when the Sync Engine attempts to sync accounts in Active Directory Recycle Bin

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Issue Description

When the Sync Engine attempts to sync accounts in the Active Directory Recycle Bin, an error occurs and further Sync Engine operations fail.

Error Message

The following error occurs: “There is no such object on the server”.

Resolution

The fix is available in the following K2 versions:

K2 4.7 December 2019 Cumulative Update K2 Five (5.0) December 2019 Cumulative Update K2 Five (5.1) November 2018 Cumulative Update K2 Five (5.2) May 2019 Cumulative Update K2 Five (5.3) April 2020 Cumulative Update K2 Platform Classic(5.4)
X X X X Fix Pack 14 X
  1. Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.