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Code Fix: An error occurs when you disable an Exchange mailbox using K2 Exchange Administration

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Issue Description

Disabling an Exchange mailbox using K2 Exchange Administration with Exchange 2016 results in an error.

Error Message

The following error occurs: “Message: Exception has been thrown by the target of an invocation. Object reference not set to an instance of an object.”.

Resolution

The fix is available in the following K2 versions:

K2 4.7 December 2019 Cumulative Update K2 Five (5.0) December 2019 Cumulative Update K2 Five (5.1) November 2018 Cumulative Update K2 Five (5.2) May 2019 Cumulative Update K2 Five (5.3) April 2020 Cumulative Update K2 Platform Classic(5.4)
X X X X X Fix Pack 11
  1. Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.