GetADGroupsByUser method returns no results after 4.7 upgrade

  • 24 February 2022
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GetADGroupsByUser method returns no results after 4.7 upgrade

KBS100160

PRODUCT
K2 blackpearl 4.7
BASED ON
K2 blackpearl 4.7
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
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This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Issue

The GetGroupsByUser method will not return groups that the given user belongs to.

Symptoms

After upgrading to 4.7, when executing the AD Service2 > GetGroupsByUser method, no results will be returned.

Troubleshooting Steps

This issue has been resolved in K2 4.7 February 2017 Cumulative Update: http://help.k2.com/kb001805

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