Timeout when calling WCF Service via a SmartObject

  • 16 February 2021
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Timeout when calling WCF Service via a SmartObject

KBS100172

PRODUCT
K2 blackpearl 4.6.7 to 4.6.8
BASED ON
K2 blackpearl 4.6.8
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Issue

When calling a large WCF service via a SmartObject, it gives the following timeout error:

 

"The request channel timed out while waiting for a reply after 00:00:59.9980015."

Image

 

Symptoms

This is a known issue and there is an existing codefix for this timeout error.

Resolution

Please contact K2 Support to obtain the existing codefix.

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