Slow performance on K2 Designer with Form or View functionality
KBS100246
PRODUCTIssue
While in the K2 Designer, you may notice slow performance when working with K2 Forms or Views.Symptoms
The K2 Designer navigation is very responsive. However, there is a several minute wait when you do the following:
- Check in a Form or View
- Check out a Form or View
- Edit a Form or View
- Save a Form or View
This will occur for any Form or View, and you may notice the following error in the SourceCode.Forms.Runtime.error file:
Troubleshooting Steps
If you experience these same symptoms, please browse to the web.config file located in the K2 Services folder: K2WebServicesK2Services
You may notice incorrect K2 Server values inside the <add baseAddress tags.
You need to rectify these values to point to the correct K2 Server values, for example:
<add baseAddress="http://[CorrectServerName]/K2Services/REST.svc" />
Because of these incorrect values in the above mentioned config file, invalid records are likely to exist within the K2 Database.