K2 provides several Remote Services to customers, including services like:
This article describes how you can use the Partner and Customer Portal to schedule a Remote Services request with K2. (Requests for On-Demand Training and to take K2 Certification Tests are also made using the Remote Sevices scheduling system).
These services are normally paid for with K2 Service Credits. You may purchase Service Credits from the K2 Store (https://store.k2.com), or by contacting your local K2 office or K2 account manager.