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"System.IO.IsolatedStorage.IsolatedStorageException" error in Windows Event Viewer

This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.


You may notice this error on your K2 Environment:

"Additional: FileUtility.PurgeIsolatedStore: = Vxsna9cx5
System.IO.IsolatedStorage.IsolatedStorageException: Unable to delete, directory not empty or does not exist.
at System.IO.IsolatedStorage.IsolatedStorageFile.DeleteDirectory(String dir)
at SourceCode.Forms.AppFramework.FileUtility.PurgeIsolatedFiles(TimeSpan purgeAge)"


You may notice this error message within your Windows Event Viewer log files and you may even notice that a folder called "IsolatedStorage" is filling up the temporary folders on your environment.


This is a known issue within the K2 Product, and it has been resolved from K2 4.7 and onwards.

However, there is a codefix for 4.6.11. Please log a new support ticket to request the latest K2 SmartForms patch.