Duplicate entries are displayed in the [Identity].[Identity] table for almost all active users
KBS100017
PRODUCTK2 blackpearl 4.7
BASED ONK2 blackpearl 4.7
TAGSCumulative Update
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.
Issue
After upgrading to K2 4.7, you might notice duplicate entries in your [Identity].[Identity] table.Symptoms
The duplicates are of type 1, 2 and 3 - but they are not enabled. This may occur for the majority of the active users.Resolution
This is a known issue in K2 4.7. This issue has been resolved in the February 2017 Cumulative Update. However, we recommend you upgrade to the latest K2 update.
The old duplicate entries will not be removed with the update, but they will not have an impact on your system and new duplicate entries will not be created.
