This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

After upgrade from 4.6.11 to 4.7 the SmartForms Email rule will not allow you to use any email address as the from address, this behaviour will be noted on 4.7 but not 4.6.11.

Symptoms

The behaviour will surface in 4.7 but not 4.6.11 as this change was implemented to alleviate certain security risks. With BlackPearl 4.6.11 the emails will send no matter which address is being used as the from address within the SmartForms Email rule. With BlackPearl 4.7 the emails will be sent but these mails will not be received.

Resolution

Please log a support ticket and request the following for BlackPearl 4.7 to resolve the issue.

February CU, Fix Pack 8 and CodeFix 735749.