Missing Icons of the Management page
kbt130582
PRODUCTK2 blackpearl 4.7
K2 smartforms 4.7
BASED ONK2 smartforms 4.7
TAGSK2 smartforms Control Pack 4.7
Management Site
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.
Issue
The tree Icons are missing from the management page.
Symptoms
Users were unable to see any of the tree icons in the management page.Resolution
Registered the following controls via ControlUtil:
Open CMD and change the directory to:
CD C:Program Files (x86)K2 blackpearlBin
Then register the control
Controlutil register -assembly:"C:Program Files (x86)K2 blackpearlBinControlPack ControlsSourceCode.Forms.Controls.Web.ControlPack.Tree.dll"
If this doesn't resolve the issue then register the following as well:
Controlutil register -assembly:"C:Program Files (x86)K2 blackpearlBinControlPack ControlsSourceCode.Forms.Controls.Web.ControlPack.Common.dll"
Restart the BP service and perform an IISRESET.
