Receiving OAuth Expiration Emails After Implementation of Appit 1.5

  • 16 February 2021
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MillaZ
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Receiving OAuth Expiration Emails After Implementation of Appit 1.5

kbt131252

PRODUCT
K2 blackpearl
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Issue

After the implementation of Appit 1.5, some people will be receiving emails stating that their Appit OAuth token is expiring and needs to be refreshed.

Symptoms

When the email link is clicked, it will display an error saying that the URL is invalid.

Resolution

If you see this behavior after the implementation of 1.5, it is due to a setting not being correct on the back end. Due to changes in the configuration, such emails are obsolete and can be ignored. Please contact K2 Technical Support to have the setting resolved to stop receiving these emails.
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