This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

After changing the name of a site collection in SharePoint, all users are getting Access Denied errors when attempting to access the Appit application.

Symptoms

Users are getting the error: Access Denied To design K2 applications you must be a member of a group that has K2 designer permissions.

Resolution

Go into the site collection that was renamed, go into the K2 Appit Application, and select Activate Site Collection. Afterwards, rerun the K2-Related Groups Synchronization. This should resolve the issue.