K2 mobile app for Android: Navigation to another form with parameters passed causes an infinite spinner

  • 16 February 2021
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K2 mobile app for Android: Redirection on forms would not load the next form

kbt132807

PRODUCT
K2 blackpearl 4.7
K2 smartforms 4.7
BASED ON
K2 blackpearl 4.7
TAGS
K2 mobile apps
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Issue

When navigating from one form to another on the Android mobile app, with parameters passed in, the next form hangs and an infinite spinner appears.

Symptoms

The issue only happens on K2 mobile app for Android, while the iOS app works fine. This has been identified as a known issue on the app when passing parameters in the "navigate to" rule action.

 

Image

 

 

Resolution

This has been fixed in K2 mobile app for Android version 1.2.14. Kindly update to this version if you are on a prior version.


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