This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

When navigating from one form to another on the Android mobile app, with parameters passed in, the next form hangs and an infinite spinner appears.

Symptoms

The issue only happens on K2 mobile app for Android, while the iOS app works fine. This has been identified as a known issue on the app when passing parameters in the "navigate to" rule action.

Image

Resolution

This has been fixed in K2 mobile app for Android version 1.2.14. Kindly update to this version if you are on a prior version.