<{{Subtitle_Weight}} class="prominent-subhead {{Show_Subtitle}}"> {{Header_Subtitle}}

Old registry keys from previous version after upgrade

~~repeating-content.html~~
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Issue

You may experience a problem when trying to install the latest CU for May after upgrading from 4.6.6 >>> 4.6.10 >>> to the latest version of K2 Blackpearl 4.7, (latest version 3).

When you run the Cumulative Update you get the following error: K2 (4.12165.1595.0) detected, this update is intended for K2 (4.16060.2000.0)

Symptoms

This error occurs when upgrading from 4.6.6 to 4.6.10 to 4.7.

This is only seen when applying the latest CU for May.

Resolution

A script can be obtained from K2 Support that will remove the old registry keys from the system and allow you to run the CU successfully.