This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

Site Collections are not being activated in the App Catalog, only a red exclamation mark is displayed but no error message.

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Symptoms

This issue was discovered in the HostServerlog. It appears that a duplicate Group Provider is present although no error appeared in the ULS logs or in F12 Traces.

Troubleshooting Steps

- Remove the Group Provider and change the title of the Site Collection.

- Rerun the registration wizard.

- Re-add the Site Collection to the Manage App deployments and reactivate the Site Collection.

- The List and Libraries will activate as expected.